Returns Policy
Because Arvella products are custom-made and handcrafted, returns and cancellations are limited. This policy is part of the sales agreement.
Return Conditions
Damaged or defective items must be reported within 7 days of delivery with photos and delivery report.
Custom Production
No returns for custom sizes or personalized color/material options.
Exchange Terms
In-stock items may be exchanged depending on availability. Exchange requests follow return conditions.
Shipping & Installation
Returns are not accepted for installed, used, or unpackaged items. Check items upon delivery.
Cancellation
Cancellation may be possible before production. Once in production, cancellations are not possible.
Contact
For returns, you can email or contact support. info@arvella.com • +90 212 123 4567